Front of Housekeeping Supervisor

Urgent Need A Front of Housekeeping Supervisor is a key role in the hospitality industry, particularly in hotels and resorts. This position is responsible for managing the housekeeping staff and ensuring that all rooms and public areas are clean, tidy, and welcoming for guests. Key duties and responsibilities of a Front of Housekeeping Supervisor typically include: 1. Supervising housekeeping staff: This involves training new staff members, scheduling shifts, and ensuring that all staff are performing their duties to a high standard. 2. Inspecting rooms and public areas: The supervisor is responsible for checking that all areas of the hotel are clean and well-maintained. This includes guest rooms, bathrooms, lobbies, and dining areas. 3. Managing supplies: The supervisor must ensure that the housekeeping department has all the necessary cleaning supplies and equipment. This may involve ordering new supplies and maintaining inventory records. 4. Handling guest complaints: If a guest is not satisfied with the cleanliness or maintenance of their room, the supervisor is usually the person who handles the complaint. This involves resolving the issue and ensuring the guest is satisfied with the outcome. 5. Ensuring compliance with health and safety regulations: The supervisor must ensure that all housekeeping activities are carried out in accordance with local health and safety regulations. The exact duties of a Front of Housekeeping Supervisor can vary depending on the size and type of hotel. In smaller hotels, the supervisor may also be involved in cleaning and maintenance tasks, while in larger hotels, they may focus more on managerial duties.