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Get in touch with EngageLive

Technical support, enterprise pricing, billing questions, feature requests, or just want to say hello — we read every message personally and respond within 24 hours on business days.

Send us a message

Choose the type of enquiry below and fill in the details — we'll get back to you promptly.

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Frequently asked questions

How quickly will you reply?

We aim to respond to all enquiries within 24 hours on business days (Mon–Fri, IST). Enterprise enquiries are typically prioritised — you may hear from us the same day. Support requests are handled in order of receipt, so the more detail you provide about your issue, the faster we can resolve it.

I have a billing or payment issue — who do I contact?

Use the Support tab above and select "Plan or billing issue," or email support@postlister.com directly with your registered email address. For payment disputes, please include your transaction ID from PayU, PayPal or Instamojo. We will resolve billing issues within one business day.

Can I request a custom enterprise plan?

Absolutely. EngageLive offers custom plans for organisations that need higher participant limits (500+), dedicated support, SSO/SAML, white-label branding, invoice billing, SCIM provisioning or bespoke SLA terms. Use the Enterprise tab in the form above to describe your requirements and we will put together a tailored quote — usually within 24 hours.

Do you offer a free trial of paid plans?

EngageLive's free plan is permanently free with no credit card required — no trial period needed. You get up to 50 participants, 2 sessions per day and 5 activities per session to explore the platform at no cost. If you need a short-term evaluation of paid features for a specific event or training programme, reach out via the Enterprise tab and we will work something out.

What payment methods does EngageLive accept?

For Indian users: UPI, Net Banking, credit/debit cards and digital wallets via PayU and Instamojo. For international users: PayPal and major credit cards. All plans are priced in Indian Rupees (INR) with USD equivalents shown. GST is applied where required by Indian tax law.

I'm a journalist or blogger — can I write about EngageLive?

We would love that. Select "Media / press enquiry" in the General tab and tell us about your publication. We are happy to provide screenshots, product information, a product demo and a quote from the team. EngageLive is an India-built alternative to Slido and Mentimeter — a story worth telling.

Is EngageLive related to Postlister?

Yes — EngageLive is built and operated by Postlister.com, an Indore-based technology company. EngageLive is one of several products under the Postlister umbrella alongside PostLister classifieds, ShortNews365 and GuessDoodle. Read our About page for the full story.

How is EngageLive different from Slido or Mentimeter?

EngageLive is built specifically for the Indian market while serving a global audience. Key differences: INR pricing (from just ₹599/month vs Slido's $12.50+ or Mentimeter's $11.99+), UPI and Indian payment methods, a permanently free plan with no credit card, monthly billing with no annual lock-in, and 13 interactive activity types — including Whiteboard, 2×2 Priority Grid and three Hotspot variants not found in competing tools. See our full comparison →